Customer support

The Paper Isle promise:

It’s our life’s purpose to help build meaningful, authentic connections between people, professional or otherwise. We’re entrusted by a huge spectrum of clients, from the one-person solopreneurs, to many of the UK’s leading brands.

In order to achieve our promise, we need to ensure the medium for your message (your cards) are spot on.
We want everyone involved to be delighted; when your customer is happy, you’re happy, which means we’re happy!

Paper Isle is a 2nd generation family business, we’ve been supplying greetings cards for nearly 40 years. We’ve developed a strong reputation for deliverying on our promise of excellent customer service. And that’s a promise we intend to keep.

Quick Questions?

Check out our FAQ page or if it’s more convenient, you can can also use our online chat at bottom of the page. Fire away!

The personal touch

Being a small company, there’s no corporate machine. Pick up the phone at any time and speak to a real, live person who will be happy to help with any questions you have.

Order processing

We’re continuously working to provide a proof system to help eliminate errors. You have other things on your mind, we want to make everything as easy as possible for you! We don’t print anything until you’re happy with it.

Made by our family

Every stage of your card, from design to print to finishing is made by us, right here in the UK.

That warm, fuzzy feeling

If there are any discrepancies from your approved item, we’ll reprint them within 24 hours. Like a good hug, we want you to feel taken care of.

Meet the family & team

See!? Real people! Even the smiles are real! We’re on hand, Monday to Friday for anything you might need help with. Call us direct, no queues, no call-centres.  We’re happy to make suggestions. Or just have a blether!

More About Paper Isle

Though we’re ‘cards to the core’, we’re branching out to other gifts. Here’s the family, outside our new shop.
More coming soon…look out!

Testimonials

Genuine copies of just a handful of email correspondences we have received testifying to the superior standards of our products and services offered.

Get inspired!

We are keep updating our blog and social media feeds with full of useful topics and ideas to bring you fun! Why not follow us on social media to check our special offers, card design treads, and the best gift ideas for your clients!